The great thing about ISDN is that you can use it for a range of exciting new data applications as well as for your normal phone and fax communication. And rather than having separate lines for phone, fax and data services, your Telstra ISDN OnRamp service will support them all.

Here are some ways you can use OnRamp in your business:

Voice Communication ISDN supports voice communication by phones or phone systems - providing fast call connections and clear voice quality. OnRamp, Telstra's new ISDN service, provides features such as Direct Indial, Multiple Number, Call Waiting (coming soon) and Line Hunt that help you to manage your calls and improve your service. As your business grows, more lines can be added through additional services. For the small home business, an OnRamp service with Multiple Number provides extra phone numbers to differentiate between business and personal calls. One OnRamp service provides two digital lines for two simultaneous phone conversations - or talk on one line and still receive a fax or access the Internet on the other. OnRamp in conjunction with a digital phone system or PABX and features such as Direct Indial will provide your staff with the ability to handle calls efficiently and provide exceptional customer service. Larger businesses can use larger OnRamp services with 10 digital lines or more for phones and data requirements. And as your business expands you can add other services, such as video conferencing and connection to the information superhighway. Local voice and data calls are timed - which can save money for businesses making short duration calls and sending many faxes. OnRamp is the flexible and cost effective way for businesses of any size to upgrade their voice communication needs. Internet Access The Internet has been called 'information at your fingertips', yet as the Internet moves increasingly to sound, image and video content, standard modem connections are proving too slow. At 128 Kbps, ISDN can provide Internet access up to four times faster than conventional modems, which means less time waiting for files to download and more time available for working. Telecommuting In addition to its telephone and fax facilities, ISDN provides cost effective high speed access to central office resources for regional offices and telecommuters, enabling all employees to share the same facilities and function better as a team. Instant access to information and decreased duplication mean increased productivity and cost reductions.

Video Conferencing Video conferencing provides the facilities for live full colour video and audio communication between people situated in two or more locations. Video conferencing saves the time and expense of travel and allows colleagues, suppliers and customers to meet more frequently or when travel is not practicable. Desktop video conferencing, another powerful collaboration tool, allows the sharing of documents during a video conference call. Image Transfer The benefits of ISDN's fast data transmission to the pre-press graphics industry have been enormous. By using ISDN, graphic artists can digitally transmit their work, however large, to a printer throughout the pre-production stages, enabling changes to be made right up to the time of publication. This not only saves the expense of couriers, it allows individual graphic artists to deliver their work as efficiently as the larger agencies. The health industry uses image transfer for real time access to CAT scans and X-rays and the construction industry uses it to transfer CAD designs. LAN Interconnection Office Local Area Networks (LANs) have become part of the modern working environment with their ability to help staff share information and work better together, but their advantage can be lost as a business expands to new locations. Staff working from home (telecommuters) and channel partners are also disadvantaged by the loss of access to shared information. ISDN's high speed digital transmission and instantaneous call set-up speeds up the flow of information and allows all staff - whether telecommuters, channel partners or travelling executives - to work together more effectively. Information sharing need no longer be restricted to the main office. Broadcast Audio Because ISDN can digitally transmit stereo audio without distortion, radio stations use it extensively to transmit material from outside broadcasts and regional stations back to their central studios, paying only for the time the service is in use. The ability to reach a wider range of locations and to source programs from almost anywhere in Australia or overseas simply by making an ISDN call has resulted in a significant improvement in the quality of Australian radio programming.

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Business Links

Business Links forwards or transfers calls from your main business number to another fixed or mobile phone, and allows you to make 3-way conference calls or to place someone on hold while you make another call.

Features & Benefits Business Links gives you:
Call Transfer, so you can answer a call and then transfer it to another number, including mobiles, making it easier to keep internal communication flowing fast

Call Forward, which lets you forward your calls immediately to virtually any other phone number in Australia, allowing you to take calls away from the office, freeing you up for better customer service

Enquiry/Conference, which connects you with two other callers simultaneously, so you can set up a conference call between any three telephones in Australia, making more efficient meetings

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Telepath One Number

Personal Number services are part of the new wave of telecommunications services around the world that addresses the growing trend towards increased contactability and mobility.

Many leading telecommunications companies as well as new entrants are introducing Personal Number services to give their customers more powerful, more integrated, communications tools.

OneNumber is Telstra’s Personal Number service introduced to the Australian market in March 1997.

Telstra’s OneNumber provides Australians with the vital link between fixed and mobile services, and is accessible to and from other communication carriers and countries. Because OneNumber is implemented as an integral part of Telstra’s powerful network, it provides highly reliable and clear communications across Australia and the world.

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MessageBank

MessageBank Home provides a personal answering service if your phone line is busy or you can't get to the phone. Callers are greeted with your own personal greeting, then asked to leave a message which you retrieve when you are ready from any phone.

Features & Benefits MessageBank offers:

* The chance to receive messages when you are busy on the phone or internet
* Greater freedom and convenience -you choose when you want to return your calls
* Easy contact any time through the 24 hour, seven day a week service
* Simple and reliable - no extra equipment to plug in or messy tapes to go wrong
* Greater flexibility on call waiting - if you don't want to interrupt your call, just let MessageBank take your message

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Centel and Centel Plus

Centel is an intelligent telephone system designed to meet the needs of small and medium businesses. It provides the number of lines you need and the ability to distribute incoming calls to where you want them. For a small monthly fee, it gives you a system fully supported by Telstra, without having to purchase and maintain your own equipment. Centel Plus offers additional features to enhance your Centel system.

Features & Benefits Centel allows you to:

* Avoid tying up capital because you pay by the month and claim the cost as an operational expense * Add or delete lines as required and only pay for what you use, so your telephone system can grow with your business * Forget about maintenance worries because Centel is fully supported by Telstra * Determine where you want calls answered, tailoring call distribution to staff availability

Centel Plus offers additional features such as call pick-up, remote access, calling number display and more.

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Easycall

Telstra's Easycall, offer callers across Australia, some of the smartest, most advanced network solutions for home and business phones. For incoming calls, we offer great ways to manage your calls and keep you available. And for outgoing calls, Easycall can save you time and money at home or at work.

Features & Benefits Telstra's Easycall offers:

* Greater freedom by forwarding home or business calls to your mobile
* The chance to avoid missed calls using Call Waiting and Call Forward
* Improved customer service using 3-Way Chat - so the customer doesn't have to call back
* Reduced phone charges through call control - just bar the number and it won't connect
* Two different phone numbers on one line - a different ring identifies business callers from friends

Plus many other features.

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Plain Ordinary Telephone Service

We also install ordinary telephone lines and services, for more information or to order, simply contact EastCoast Telephones.

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